How does Retena connect to WhatsApp?

You link your existing WhatsApp account by entering a pairing code. No bot number, no new installs. Retena then captures all voice notes and messages in the groups and personal chats you choose to track.

How is Retena different from Fireflies or Otter?

Fireflies and Otter transcribe Zoom and Teams calls. Retena captures WhatsApp — the voice notes, decisions, and conversations that happen every day in groups and 1-on-1 chats. No app install, no workflow change, 30+ supported languages with more available as beta coverage.

Now available — Groups + Personal chats

Your entire WhatsApp,
remembered forever

Retena silently captures every message and voice note in your WhatsApp — groups AND personal chats — then lets you search everything with AI.

→ Get early access See how it works

14-day trial · 100 captured minutes · no auto-overage during trial · cancel anytime

Transcribed in seconds · 30+ supported languages · More in beta · No app installs · Your data stays encrypted

👥 Groups + Personal chats

🌍 30+ languages

⚡ Typically under 12 seconds

Summaries

Ask across captured chats, voice notes, and saved memory.

Results ready

Hotel operations

Housekeeping confirmed 7:00 for the north wing. Maintenance needs the room list before Sunday night.

Group

Real estate pipeline

Client moved the visit to 10:30; the site team waits for rebar confirmation before pouring concrete.

Personal

Summaries

Humidity repair sequence: open and inspect the damp wall, replace sheetrock if damaged, patch and let it dry, then apply anti-mold treatment and sealant. Owner buys the specialty paint; crew brings window silicone before the visit.

Retena

⌂Home

☷Groups

⌕AI Search

□Summaries

⚙Settings

Team plan

Voice time412 / 1500

AI credits384 / 1000

AI Search

Ask across captured chats, voice notes, and saved memory.

Results ready

Query

384 / 1000

⌕ What was agreed for Monday arrivals?

Results

Answer with source messages from selected WhatsApp chats.

Cached result

AI answer

0.8s•hotel, construction, real estate•Memory · 4 sources

Sources

4 messages

Hotel operationsGroup

Housekeeping confirmed 7:00 for the north wing. Maintenance needs the room list before Sunday night.

Real estate pipelinePersonal

Client moved the visit to 10:30; the site team waits for rebar confirmation before pouring concrete.

Live status

AI credits384 / 1000

Recent searches24

Sources4

Response time0.8s

Search history

⌕

Monday arrivals

Hotel, site, and viewing updates...

⌕

Supplier payment

Invoice approval found...

THE PROBLEM

Your life runs on WhatsApp. And it's all disappearing.

Voice notes, decisions, agreements — in group chats and personal conversations. Buried, gone in 24h, never searchable. Until now.

😤

"What did he say about the delivery?"

Heard it once. Now buried in 200 messages. 10 minutes of scrolling to find a date, a time, a supplier name.

😰

"He said he told me, but I can't prove it."

No written record of verbal approvals, price agreements, or safety instructions. Disputes happen. No evidence. Costly.

😵

"I missed 3 voice notes while in a meeting."

Your team sent 30 voice notes today. You catch up at 7pm, re-listening one by one. That's not work — that's suffering.

HOW IT WORKS

Connect your WhatsApp. That's it.

No bots, no extra numbers, no installs for contacts. Link your existing WhatsApp account in under a minute — then choose exactly which groups and personal chats to capture.

Link your WhatsApp in 30 seconds

Enter a pairing code sent to your phone via WhatsApp. Your existing number links to Retena — no new number, no bot to add to groups, no installs for your crew.

Your chats sync automatically

Retena instantly sees all your existing groups and contacts. Choose which chats to track — groups, personal, or both. Your team keeps using WhatsApp exactly as always.

Search, review, never miss anything

Open the dashboard. Ask any question in plain language. Read the daily AI summary. Every voice note, every decision — documented forever and instantly searchable.

FEATURES

Your entire WhatsApp, organized and searchable

Every feature designed for anyone who uses WhatsApp heavily — teams, professionals, freelancers, and individuals who can't afford to lose important conversations.

⚡

Instant transcription

Voice notes are typically transcribed in under 12 seconds. 30+ supported languages, with more available as beta coverage. Accents, noisy job sites — handled.

📋

AI daily summaries

Every evening: a bullet-point summary per group. What was decided, what needs follow-up, who said what. Ready before you wake up.

🔍

AI-powered search

Ask in plain language: "What did María say about the permit?" Get the exact transcription, date, and sender. No scrolling.

👥

Groups + Personal chats

Capture both group conversations and 1-on-1 personal chats. Choose selected chats and groups per plan, from 5 on Starter to 200 on Scale.

📊

Activity analytics

See who communicates, when, and how much. Spot bottlenecks. Identify teams going silent when they shouldn't be.

📄

Export & integrations

Export logs as PDF or CSV. Webhooks to push transcriptions into your ERP, CRM, or project management tool.

🔒

Private & secure

Audio is processed for transcription and retained only as needed for processing, retry, quality, security, and retention controls. Text is stored encrypted at rest.

🌍

Multilingual teams

Spanish-English crew? Arabic and French? Retena auto-detects each voice note's language. No setup needed.

📱

Zero-setup deployment

Link your WhatsApp account in 30 seconds with a pairing code. No installs for contacts. No new numbers. Your existing account, your existing groups and chats.

🎛️

You control what's captured

Choose exactly which groups and personal chats Retena tracks — toggle per chat. Batch-enable all groups or select one by one. Pause or disconnect any conversation anytime from your dashboard.

USE CASES

For everyone who lives on WhatsApp

Any profession where voice is faster than typing — and where losing that conversation means losing money, deals, or critical information.

🏗️

Construction

Foreman instructions captured automatically
Material delivery confirmations never lost
Safety briefings documented and searchable
Subcontractor agreements in writing

🚛

Logistics & Transport

Driver updates transcribed in real time
Route changes and delays documented
Client delivery confirmations captured
Dispatcher instructions always on record

🏠

Real Estate

Agent-client negotiations documented
Property feedback transcribed instantly
Offer and counter-offer history searchable
Inspection notes captured on the go

📦

Sales & Distribution

Field rep order confirmations in text
Client pricing agreements documented
Daily sales updates without typing
Manager briefings captured and searchable

⚕️

Healthcare & Legal

Patient follow-up notes transcribed from voice
Client instructions documented automatically
Case discussions searchable across all chats
No more "I thought you said…" disputes

💼

Freelancers & Professionals

Client briefs captured from personal chats
Project approvals documented and searchable
Never lose a scope change or revision request
AI search across all client conversations

PRICING

Plan pricing for your WhatsApp memory

Each plan includes seats, selected chats, captured voice-note minutes, AI credits, and message capture. Each seat includes one workspace login and one connected WhatsApp account.

Starter

$39/mo

5 selected chats/groups · 2 seats + WhatsApp accounts

2 seats + connected WhatsApp accounts
5 selected chats/groups
Personal chats included
350 captured voice-note min/mo¹
Instant transcription (30+ languages)
AI daily summaries
AI credits (150/mo)
Sent + received voice notes count
PDF/CSV export
API access
Custom AI instructions

Trial: 100 min · 40 AI credits · 14 days

Start free trial

Built for WhatsApp — not Zoom meetings

Tools like Otter and Fireflies transcribe video calls. Retena captures what actually happens in your WhatsApp — groups AND personal chats — the voice notes, the decisions, the agreements nobody can find later.

Feature	Otter / Fireflies	Retena
WhatsApp group capture	✗	✓
Voice note transcription	✗	✓
Silent — no bot replies in chat	N/A	✓
Cross-language AI search	✗	✓
Personal (1-on-1) chat capture	✗	✓
Zoom / Teams meetings	✓	✗
No app install needed	✗ (requires app)	✓ (pairing code — 30 seconds)
30+ languages	Limited	✓

Retena isn't a meeting tool. It's AI memory for your entire WhatsApp.

How team seats work

Each paid seat includes one workspace login and one connected WhatsApp account. Every person chooses the chats they want Retena to capture, then the allowed workspace history becomes searchable.

📱

1. Connect a seat

Each seat has a dashboard login and can connect one customer-owned WhatsApp account with a pairing code.

👥

2. Select chats

Each member chooses the groups and personal chats they want captured, within the selected chat limit for the plan.

🔍

3. Everyone searches their world

Admins can manage shared workspace access, while each member keeps their own Personal Inbox and notification preferences.

Three roles, zero setup

Admin

Manages team, billing, selected chats, and workspace access.

Member

Uses their connected WhatsApp account and allowed workspace history. Can search, view summaries, and access transcripts.

Viewer

Read-only access to assigned groups. Great for external partners or auditors.

FAQ

Frequently asked questions

How does Retena connect to my WhatsApp?+

You link your existing WhatsApp account by entering a 6-digit pairing code sent to your phone. No bot number to add, no installs for your team. Setup is under 2 minutes. Retena then sees all your groups and lets you choose which ones to track.

Does my team need to install anything?+

No. Your team keeps using WhatsApp exactly as they always have. Retena is invisible — it just listens in the background. Only the manager/admin needs to access the Retena dashboard.

What happens to the audio files?+

Audio is processed for transcription and retained only as needed for processing, retry, quality, security, and retention controls. Audio and message content are never used to train external AI models.

What languages does Retena support?+

30+ supported languages with automatic detection. Additional languages are available as beta coverage, but we do not promise equal accuracy for every language or accent yet.

Is Retena legal to use?+

Yes. Retena links to your own WhatsApp account via pairing code — it's not a separate bot or number in the group. We recommend informing your team that conversations are being captured. We comply with GDPR, CCPA, and local data protection laws.

Can I try Retena before paying?+

Yes. The trial runs for 14 days and includes 100 captured voice-note minutes, 40 AI credits, 3 selected chats/groups, and 1 connected WhatsApp account. Trial work pauses at the cap instead of charging overage automatically.

Why does each seat include WhatsApp?+

Because Retena memory is built from real WhatsApp activity. One seat includes one workspace login and one connected customer-owned WhatsApp account, so each paid team member can contribute their own selected conversations.

What counts toward my voice-note minutes?+

Voice notes Retena processes in selected WhatsApp chats count toward your included minutes, whether they were sent by you or received from someone else. Group voice notes count once for the workspace. Cached transcript, summary, and search views are free.

How do team seats work?+

Each seat is a separate login to your shared workspace and includes one connected WhatsApp account. Each member gets their own Personal Inbox, notification preferences, and starred items.

Does each team member see all groups?+

No. Each person sees the chats they are allowed to access. Admins can manage shared workspace access for selected groups and teamspaces.

Can I add more seats to my plan?+

Yes. Extra seats include one workspace login and one additional connected WhatsApp account. Starter and Team extra seats are $19/mo; Business and Scale extra seats are $29/mo because they include higher-volume capture, admin controls, connection monitoring, and heavier support expectations.

How fast is the transcription?+

Transcribed in seconds. Production quality is currently excellent: 4,422 scored transcriptions with an 85.8/100 average quality score.

Can Retena capture my 1-on-1 WhatsApp chats?+

Yes! Retena captures both group conversations and personal (1-on-1) chats you choose to track. You have full control — select exactly which groups and personal chats to enable from your dashboard. Everything appears in a unified searchable workspace.

Can I choose which chats Retena captures?+

Absolutely. You have full control. From your dashboard, toggle any group or personal chat on/off. Pause at any time or disconnect permanently — you decide exactly what gets captured and what doesn't.

Does Retena work for individuals, not just teams?+

Yes. Whether you're a freelancer, doctor, lawyer, or just someone who sends a lot of voice notes, Retena works for you. Capture personal chats, track your own voice notes, and search your entire WhatsApp history with AI. No team required.

Your entire WhatsApp,remembered forever